Associated Wholesale Grocers

Guaranteed Fresh with iTradeFresh

Predictable, reliable food quality is of paramount importance. To that end, Associated Wholesaler Grocers’ quality inspections, like those of many wholesalers, retailers, and distributors today, were not standardized or consistent across their inspection sites. Their inspections were largely pen-and-paper, ‘smart’ Excel forms, and countless email threads.

With manual, inconsistent inspections and no systematic way to capture its results, AWG had an opaque view of its overall produce quality, slow rejection processes that amplified receiving issues, and no way to objectively justify sourcing decisions. AWG was looking for a solution that ensured inspection consistency across divisions and real-time visibility into the inspection process.

Already a customer of iTrade’s OMS trading platform, with which iTradeFresh seamlessly integrates, iTradeFresh was a natural fit. iTradeFresh is the first comprehensive quality inspection SaaS solution for perishables. Moving AWG from pen-and-paper to iPads and iPhones, iTradeFresh now automates, standardizes, and guides AWG’s inspection processes, saving them time in rejections and ensuring consistent produce quality across their 8 full-line distribution centers. With unparalleled flexibility in how inspections can be configured and how results can be communicated to relevant stakeholders, iTradeFresh is more than a helpful tool, it is an active advisor that ensures AWG maintains its high produce standards as well as the high standards of its quality intiatives.

With powerful dashboarding, automated notifications, reports, and clear exception and vendor insights, iTradeFresh gives AWG newfound visibility into its operations, enabling it to quickly pinpoint its best vendors and drive more business their way, spot trends among rejected products, address issues quickly and efficiently, and ensure that their customers never have an empty shelf. iTradeFresh has allowed AWG to streamline its inspections, gain valuable clarity into its operations, and improve its product quality to keep its customers coming back for more.