Amanda Lettmann

Amanda Lettmann serves as Chief Customer Officer at iTradeNetwork, bringing over 25 years of executive leadership in customer experience, operations, and business transformation across global software and technology companies. She has built and scaled customer organizations from startups to billion-dollar enterprises, championing innovation and AI to simplify customer experiences, accelerate time to value, and strengthen long-term relationships. At iTradeNetwork, she leads the full customer lifecycle, focused on delivering connected experiences that deepen customer partnerships and fuel growth.

Before joining iTradeNetwork, Amanda served as SVP of Global Customer Experience and Operations at Avalara, leading the global post-sales customer experience while driving AI-enabled customer engagement and retention. She previously served as COO at Simple Disability and held leadership roles at Dexcom, Tech Data, Adobe, and EMC, where she led customer experience transformation, modernized global service and support operations, and advanced customer intelligence.

Amanda holds an MBA in Technology Management and is a U.S. Air Force Veteran.