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Procurement
Order Management System (OMS)

Rethinking Manual Purchase Orders: Why the Supply Chain Deserves Better

In an industry defined by movement, too much of the supply chain still stands still when it comes to data. Every day, thousands of suppliers receive emailed, faxed, verbal orders on the phone, or even handwritten purchase orders from buyers using every system imaginable – sometimes, no system at all. Before any product moves, someone has to manually key those details into OMS or their own ERP. It’s one of the most tedious workflows in the supply chain and one of the most preventable.

The Persistent Drag of Manual Orders

For most suppliers, the order process is a daily balancing act between efficiency and accuracy. Every manual PO introduces potential delays and data errors: a mistyped quantity, a missing SKU, a mismatched price. Each one requires time to fix and can ripple across the entire order-to-invoice cycle.

And in the perishable goods industry, those delays aren’t just inconveniences, they create real operational and financial problems. The longer it takes to process an order, the longer the product sits waiting to move. Even a few hours of lag in entering a manual PO can impact shelf life, freshness, and delivery quality at to customer. Or you end up shipping before the order can be entered and risk non-compliance to a customer's workflow and late payment on invoices.

These inefficiencies don’t just cost time, they erode confidence and margin. Even the most advanced ERP platforms still depend on accurate inbound data, and too often, that data starts as a static email attachment. At iTradeNetwork, we’ve asked a simple but transformative question: What if every order, no matter how it arrives, could instantly become digital, accurate, and actionable? And what if intelligence could be embedded directly into that process, so manual interpretation and rekeying were no longer required?

That’s why we’ve focused our latest development work on eliminating manual order handling at the source.

Turning a Friction Point into a Flow with Embedded AI

That question has guided our development of a new capability designed to eliminate manual order entry altogether: the Order Agent. The Order Agent uses AI to interpret emailed and PDF-based purchase orders, extracting line-level details, validating them against known product and trading partner data, and converting them into clean, OMS-ready transactions.

Instead of simply receiving an order, the Order Agent reads and understands it, transforming every field, SKU, and address into structured data that flows directly into your OMS. Built as an always-on, AI-enabled digital assistant, it captures, cleans, and connects inbound orders without rekeying or lag.

Built for the Realities of Supply Chain Work

In our pilots with early adopters, we’re focusing on three key value areas that matter most to suppliers:

  • Digitize every order: Automatically convert every purchase order into structured digital files.
  • Integrate seamlessly: Feed those clean orders directly into your OMS, maintaining your existing workflows.
  • Automate outbound updates: Send confirmations and order changes automatically, keeping buyers informed without manual effort.

Where Intelligent Automation Meets Everyday Operations

Early participants in this program are seeing measurable gains: faster order processing, fewer invoice disputes, and greater operational clarity. But perhaps most importantly, they’re reclaiming time that was once lost to repetitive, manual work.  

This work is part of iTradeNetwork’s ongoing mission to simplify and connect the world’s most complex supply chain workflows. Our work isn’t done. Order Agent isn’t just about new technology on its own. We have over 25 years worth of transaction history to help cross-validate any digitized order. As we test and refine this new automation layer with select partners, our focus remains the same: to help every trading partner move faster, smarter, and more confidently.

Every business faces unique order management challenges. If you're looking to optimize how orders flow through your operations, let's discuss approaches that might fit your specific needs.

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Rethinking Manual Purchase Orders: Why the Supply Chain Deserves Better

In an industry defined by movement, too much of the supply chain still stands still when it comes to data. Every day, thousands of suppliers receive emailed, faxed, verbal orders on the phone, or even handwritten purchase orders from buyers using every system imaginable – sometimes, no system at all. Before any product moves, someone has to manually key those details into OMS or their own ERP. It’s one of the most tedious workflows in the supply chain and one of the most preventable.

The Persistent Drag of Manual Orders

For most suppliers, the order process is a daily balancing act between efficiency and accuracy. Every manual PO introduces potential delays and data errors: a mistyped quantity, a missing SKU, a mismatched price. Each one requires time to fix and can ripple across the entire order-to-invoice cycle.

And in the perishable goods industry, those delays aren’t just inconveniences, they create real operational and financial problems. The longer it takes to process an order, the longer the product sits waiting to move. Even a few hours of lag in entering a manual PO can impact shelf life, freshness, and delivery quality at to customer. Or you end up shipping before the order can be entered and risk non-compliance to a customer's workflow and late payment on invoices.

These inefficiencies don’t just cost time, they erode confidence and margin. Even the most advanced ERP platforms still depend on accurate inbound data, and too often, that data starts as a static email attachment. At iTradeNetwork, we’ve asked a simple but transformative question: What if every order, no matter how it arrives, could instantly become digital, accurate, and actionable? And what if intelligence could be embedded directly into that process, so manual interpretation and rekeying were no longer required?

That’s why we’ve focused our latest development work on eliminating manual order handling at the source.

Turning a Friction Point into a Flow with Embedded AI

That question has guided our development of a new capability designed to eliminate manual order entry altogether: the Order Agent. The Order Agent uses AI to interpret emailed and PDF-based purchase orders, extracting line-level details, validating them against known product and trading partner data, and converting them into clean, OMS-ready transactions.

Instead of simply receiving an order, the Order Agent reads and understands it, transforming every field, SKU, and address into structured data that flows directly into your OMS. Built as an always-on, AI-enabled digital assistant, it captures, cleans, and connects inbound orders without rekeying or lag.

Built for the Realities of Supply Chain Work

In our pilots with early adopters, we’re focusing on three key value areas that matter most to suppliers:

  • Digitize every order: Automatically convert every purchase order into structured digital files.
  • Integrate seamlessly: Feed those clean orders directly into your OMS, maintaining your existing workflows.
  • Automate outbound updates: Send confirmations and order changes automatically, keeping buyers informed without manual effort.

Where Intelligent Automation Meets Everyday Operations

Early participants in this program are seeing measurable gains: faster order processing, fewer invoice disputes, and greater operational clarity. But perhaps most importantly, they’re reclaiming time that was once lost to repetitive, manual work.  

This work is part of iTradeNetwork’s ongoing mission to simplify and connect the world’s most complex supply chain workflows. Our work isn’t done. Order Agent isn’t just about new technology on its own. We have over 25 years worth of transaction history to help cross-validate any digitized order. As we test and refine this new automation layer with select partners, our focus remains the same: to help every trading partner move faster, smarter, and more confidently.

Every business faces unique order management challenges. If you're looking to optimize how orders flow through your operations, let's discuss approaches that might fit your specific needs.

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Order Management System (OMS)
Procurement